Shipping

Due to COVID-19, international shipping is taking up to a month or longer to arrive to its destination.  We cannot refund your order if the package is still en route.  Please be mindful of the extra shipping time before placing your order.

Shipping in the USA

FREE USPS SHIPPING FOR ALL 50 STATES (Puerto Rico & US Virgin Islands included)

All orders will ship within 48 business hours

Postal Mail (USPS) takes no more than 2-4 days to get anywhere in the US.

UPS Shipping UPS can take up to 7 days in some locations. Shipping rate will depend on weight and destination. Please check the link to the UPS map below. We do not guarantee any shipping, once it leaves our facility it is out of our control.

Important Overnight Shipping Information

The Mushroom Science warehouse is located in Eugene, Oregon. Shipping by UPS Ground can take 2-7 business days depending on your location. Overnight shipping requests made on a Friday will not ship until the next business day.

You may call the office with your location, and we can give you an ETA or you can click the map link below.

UPS Ground Shipment Delivery Schedule

Click here for UPS Map

ALL SALES FINAL - NO REFUNDS

PLEASE SEE OUR PRODUCTS UNDER THE "PRODUCTS" TAB FOR LOT NUMBERS AND EXPIRATION DATES.


HOLIDAYS

DURING FALL/WINTER SEASON - Shipping is out of our control if there is inclement weather.  We are not responsible for shipments delayed due to weather.  This includes weather that prevents our team from getting to our office. 

THANKSGIVING - We are closed the Thursday of Thanksgiving as well as the Friday that follows.  We will be back in the office the Monday after the holiday.

DURING THIS HOLIDAY SEASON (2021 into 2022) - Our office will have an extended closure to allow us to spend time with our families over the holidays.  We will begin the closure on December 24th and open on the first business day after New Year.  After returning, we will process orders as quickly as possible and get them shipped with your preselected shipping method. We strongly suggest the free postal option as it tends to get anywhere in the United States in the most timely manner.  

International Shipping

ALL SALES FINAL - NO REFUNDS

Canada/Australia & All other qualifying countries: USPS International - Based on weight & destination

This service is trackable and reaches most destinations within 7-14 days (subject to change without notice).

Duties

It is the responsibility of the purchaser to pay any duties or customs fees that are incurred by the importation of a product. We do not have access to the information, please research the information locally.

Credit Cards

Credit card transactions originating outside the U.S. can be placed through our website. The issuing bank will automatically convert your local currency to U.S. dollars based on the exchange rate the day of the transaction.

Your card must be able to be used with an AVS (Address Verification Service) system, and the correct billing address used, or your card will be declined. If you are not sure, you need to call the card issuing company to find out this information. They will also be able to let you know what the correct billing address if you are unsure as well.

Some banks have restrictions on foreign transactions for the credit cards they issue, these restrictions can usually be removed with a phone call to your local bank.

Countries

Most countries allow the importation of our products for personal use, although a few countries limit, by financial value, the total amount that can be imported each year or in each shipment.

Below is a list of all the countries that we currently are shipping to outside of the United States***

Albania Hong Kong
Malaysia
Slovenia
Australia* Hungry
Mexico
South Korea
Belgium
Iceland
Netherlands
Sri Lanka
Canada
India
New Zealand*
Switzerland
China
Indonesia
Philippines*
Taiwan
Croatia
Ireland
Poland
Thailand
China
Israel
Puerto Rico
Ukraine
Croatia
Italy
Serbia
United Arab Emirates
Cyprus
Japan
Singapore
United Kingdom**
Estonia Luxembourg
Slovakia
Vietnam
 
   *as of 12/10/21 USPS has suspended shipping to these countries
     **as of 01/2021 we can no longer ship because of the new VAT tax
***subject to change at any time